CAREERS: BILINGUAL DATA ENTRY
Secure your future with a career at AGMS
Bilingual Data Entry: Spanish Speaking
Location: Little Elm, TX
We are currently looking for a dynamic individual to play a vital support role in daily administration tasks with heavy data entry responsibilities. We are seeking someone who is highly motivated and understands the value of a start-up office environment! We have been in business for over ten years however we are experiencing our companies largest expansion! You could be an integral part of the team by providing exceptional support.
Provide customer support to clients via phone, email or web channels.
Act as liaison between the customer, sales, and the production department.
Provide prompt, reliable and accurate information to customers.
Demonstrate ability to identify solutions based on established processes and procedures.
Demonstrate effective soft skills, active listening, and ability to empathize with the customer's situation
Maintain daily update of production schedule.
Receive customer print inquiries concerning prospective, current, and past orders.
Write reports, business correspondence, and procedure manuals.
Ability to multi-task and work in a fast-paced environment.
Core Competencies, Skills & Requirements:
Good problem solving, analytical and data entry skills
Effective verbal & written communications skills
Ability to work with minimal supervision & handle pressure
Excellent customer service skills and professional phone etiquette
Good decision-making skills
Ability to empathize with the customer and respond effectively to customer needs
Ability to connect with people over the phone
High School Diploma and College Degree, or extensive work experience in lieu of degree.
3-5 years + customer service experience in a busy office environment.
Superior telephone and customer service skills
Must have great attendance and punctuality
Able to exercise judgment and make decisions appropriate, meet critical deadlines; follow up on assignments; handle multiple projects simultaneously and demonstrate flexible nature.
Must be fluent in both English and Spanish.
Hourly and Salary available, $12-$14 an hour. Please take a look at our website to get a better understanding of our products and company concept.