QUICK REFERENCE GUIDES

Dejavoo Z8Dejavoo Z8

Swipe a Sale (EMV Retail)

1. [TYPE] Type in Server Number if enabled, press Enter
2. [TYPE] Type in the transaction amount, press Enter
3. [SWIPE] Swipe or Tap credit card
4. Tear off the first receipt, which is signed by the customer and kept by you
5. {ENTER} or {CANCEL} Press Enter or any other key to print customer receipt or press the red cancel button to skip customer receipt

Manually Run a Sale (EMV Retail)

1. [TYPE] Type in the transaction amount, press Enter
2. [TYPE] Type in credit card account number, press Enter
3. [TYPE] Type in the expiration date, press Enter
4. Machine will ask IS CARD PRESENT? Select "Yes" or "No"
5. [TYPE] Type in the CVV2, press Enter
6. [TYPE] Type in the cardholder's billing ZIP Code, press Enter
7. [TYPE] Type in the numbers of the cardholder's billing address, press Enter
8. If asked for a PO, type in either a designated PO or 1, then press Enter
9. Tear of the first receipt. If card was present, have them sign the receipt
10. {ENTER} or {CANCEL} Press Enter or any other key to print the customer receipt or press the red cancel button to skip customer receipt

Swipe a PIN Debit Sale (EMV Retail)

1. [PRESS] Press "Credit" on the display, select "Debit"
2. [TYPE] Type in the transaction amount, press Enter
3. [SWIPE] Swipe the card
4. Customer will then need to type in their PIN and press Enter
5. Tear off the first receipt, which is kept by you
6. {ENTER} or {CANCEL} Press Enter or any other key to print the customer receipt or press the red cancel button to skip customer receipt

Reprint a Receipt (EMV Retail)

1. {F3} Press the F3 button
2. {4} Press 4 or select "Reprint CR/DB"
3. [SELECT] Select "By Transaction #"
4. [TYPE] Type in the Transaction #
5. {ENTER} Press Enter
6. Select "1. Merchant Copy" or "2. Customer Copy"
7. Tear off the receipt
8. {CANCEL} Press Cancel twice to return to main menu

Void a Transaction (EMV Retail)

If the transaction has not yet been batched or is not a PIN Debit transaction, proceed with Voiding. If the transaction has been batched or is a PIN Debit transaction, please Refund the transaction.

1. |Press| Press Enter
2. |Select| Select Applications ->
3. Press |Enter| on Credit/Debit/EBT
4. |Select| Select Host Utility->
5. |Type| Type in the manager password and press Enter
6. |Select| Select Void Transaction
7. |Select| Select either By Transaction # or View All
If you selected By Transaction #:
Type in Transaction #, press Enter
Confirm you have the correct transaction, then hit Select
Press OK to void
Type in manager password, press Enter
Follow the Sign Here prompts
If you selected View All:
Scroll by selecting Prev or Next
Hit Select when you find the transaction you wish to void, select OK
Type in the manager password, press Enter
Follow the prompts for Sign Here

Run a Refund (EMV Retail)

If the transaction has batched or is a PIN Debit transaction, proceed with a refund. If the transaction has not been batched or is not a PIN Debit please Void the transaction.

1. [PRESS] Press the yellow back button
2. [SELECT] Select "Return"
3. [TYPE] Type in the amount of the transaction, press Enter
4. [SELECT] Select "OK"
5. [TYPE] Type in the password, press Enter
6. [SWIPE OR TYPE] Swipe or type the card number, press Enter
7. Tear off the first receipt, which is kept by you
8. {ENTER} or {CANCEL} Press Enter or any other key to print the customer receipt or press the red cancel button to skip customer receipt

Manually Batch or Settle Terminal (EMV Retail)

1. {ENTER} Press Enter
2. [SELECT] Select "Settlement"
3. [SELECT] Select "Settle Daily Batch"
4. [TYPE] Type in password, press Enter

Print a Summary Report (EMV Retail)

1. {ENTER} Press Enter
2. Select "Reports"
3. Select "Summary Report"

Print a Detailed Report (EMV Retail)

1. {ENTER} Press Enter
2. Select "Reports"
3. Select "Daily Report"

Verify that a Transaction Processed Correctly (EMV Retail)

See the section on "Print a Detailed Report"

This report will display all transactions currently in the terminal, including voids and refunds.

Counter Tip

1. {ENTER} Press Enter
2. Select "Applications"
3. Select "Credit/Debit/EBT"
4. Select "Tips and Tabs"
5. Select "Presale Ticket"
6. Enter Amount. Press Enter. 7. Machine will print out tip receipt
8. Once the tip amount is added to tip receipt, run transaction normally

Adjust the Time or Date (EMV Retail)

1. {ENTER} Press Enter
2. {SELECT} Select Utility->
3. {TYPE} Type in manager password and press Enter
4. {SELECT} Settings->
5. {SELECT} Select Date And Time
6. {TYPE} Type in the current Date, press Enter
7. {TYPE} Type in the time in military format, press Enter
8. {PRESS} Hit the Red Cancel button twice to go back to the main screen

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